Terms & Conditions

Last updated: July 9, 2024

1. Agreement to Terms

By accessing and using the services provided by ACHIVR Educational Technologies OÜ ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Description

ACHIVR Educational Technologies OÜ provides English language education services including but not limited to:

• Online interactive English courses
• Live virtual classroom sessions
• Business English training programs
• English certification preparation
• One-on-one tutoring services
• Corporate English training solutions

3. User Eligibility

To use our services, you must:

• Be at least 13 years of age (minors require parental consent)
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information during registration
• Comply with all applicable laws and regulations

4. Account Registration and Security

4.1 Account Creation

You may be required to create an account to access certain services. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized use

4.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any losses resulting from unauthorized use of your account.

5. Payment Terms

5.1 Pricing and Fees

Our pricing is displayed on our website and may vary based on:

• Course type and duration
• Individual or group sessions
• Additional services and materials
• Promotional offers and discounts

5.2 Payment Processing

Payment terms include:

• Payment must be made in advance of service delivery
• We accept major credit cards, PayPal, and bank transfers
• All payments are processed securely through encrypted channels
• Prices are subject to change with 30 days' notice

5.3 Refund Policy

Our refund policy provides:

• Full refund: Within 14 days of purchase if no services have been used
• Partial refund: Pro-rated refund for unused portions of courses
• No refund: For completed courses, one-on-one sessions, or digital materials downloaded
• Exceptional circumstances: Refunds may be considered for medical emergencies or other extraordinary situations

6. User Conduct and Responsibilities

You agree to use our services responsibly and agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm other users or instructors
• Share account credentials with unauthorized persons
• Attempt to gain unauthorized access to our systems
• Distribute malware or malicious content
• Use our services for any illegal or unauthorized purpose

7. Intellectual Property Rights

7.1 Our Content

All content provided through our services, including but not limited to course materials, videos, audio recordings, text, graphics, and software, is owned by ACHIVR Educational Technologies OÜ or our licensors and is protected by copyright and other intellectual property laws.

7.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our educational content solely for your personal, non-commercial educational purposes during your subscription period.

7.3 Restrictions

You may not:

• Copy, modify, distribute, or create derivative works
• Reverse engineer or attempt to extract source code
• Share or redistribute course materials
• Use content for commercial purposes

8. Service Availability and Modifications

8.1 Service Availability

We strive to provide continuous service availability but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of significant changes that may affect your use of the services.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitations

10.1 Educational Outcomes

While we strive to provide high-quality educational services, we cannot guarantee specific learning outcomes or results. Success depends on individual effort, engagement, and various personal factors.

10.2 Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.3 Limitation of Liability

To the maximum extent permitted by law, ACHIVR Educational Technologies OÜ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

11. Indemnification

You agree to indemnify, defend, and hold harmless ACHIVR Educational Technologies OÜ and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our services or violation of these Terms.

12. Termination

12.1 Termination by User

You may terminate your account at any time by contacting us at [email protected]. Termination does not entitle you to a refund unless specified in our refund policy.

12.2 Termination by Company

We may terminate or suspend your account immediately if you breach these Terms, engage in fraudulent activities, or for other legitimate business reasons.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Estonia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Estonia.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

15. Contact Information

If you have any questions about these Terms, please contact us: